Administrative and Patient Care Assistant

Company: Brain Resource Center
Location: New York City
Posted on: January 5, 2026

Job Description:

Job Description Be part of something special – Brain Resource Center is hiring Admin & Patient Care team members to work alongside a kind, supportive team in an elegant, exciting brain health setting! Brain Resource Center is a private, boutique mental health and brain wellness practice in New York City specializing in advanced, evidence-based care for children, adolescents, and adults with a wide range of cognitive and emotional needs. Brain Resource Center is currently seeking an organized and dedicated individual to assist with administrative duties and patient care. The ideal candidate thrives in a fast-paced, multifaceted environment, balancing multiple priorities with calm, focus, and a consistently patient-centered approach. This position is best suited for someone looking to grow with the practice long term, as training and onboarding are comprehensive and take several months to complete. Responsibilities: Serve as the primary point of contact for patients in person, by phone, and via email Monitor treatment sessions and communicate with patients regarding their experience and progress Manage scheduling and coordinating across multiple calendars Manage patient billing and assist with insurance Maintain and regularly update the patient database Complete and organize HIPAA-compliant paperwork and documentation Support general office operations, including opening and closing duties Knowledge of digital marketing and social media is a plus! Knowledge & interest in wellbeing, mental health, and/or experience working with children is a plus! Qualifications: Previous office administration/receptionist/patient care experience Able to work in-person on the UWS Flexible, full-time schedule to work various shifts Monday-Saturday. Hours vary by office need; shifts within 8:30am-6pm Monday-Friday and 8:30am-2pm on Saturday Benefits: Flexible schedule Friendly and upscale environment Potential for role growth, including full-time position!

Keywords: Brain Resource Center, Sayreville , Administrative and Patient Care Assistant, Administration, Clerical , New York City, New Jersey