Office Assistant - Physical Therapy
Company: Body Harmony Physical Therapy
Location: New York City
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Salary: $16-$18/ hour BOE Job
Summary: The Office Assistant is the first point of contact for
patients at our physical therapy clinic. This role is responsible
for delivering excellent customer service, handling administrative
tasks, managing patient flow, and ensuring efficient front desk
operations. The ideal candidate is friendly, organized,
detail-oriented, and capable of multitasking in a fast-paced
environment. This position is great for those, especially students,
interested in a health care career, as you will get experience
learning the operation side of health care. Key Responsibilities:
Greet patients warmly and check them in and out for appointments
Answer multi-line phones and respond to inquiries in a professional
and timely manner Schedule, confirm, cancel, and reschedule
appointments as needed Verify insurance benefits and obtain
necessary authorizations or referrals Collect patient co-pays,
balances, and manage daily cash reconciliation Input and update
patient information accurately in the electronic medical records
(EMR) system Communicate with therapists and clinical staff to
manage patient flow efficiently Maintain a clean and organized
front desk and waiting area Handle incoming and outgoing mail and
faxes Assist with billing, claims follow-up, and other
administrative duties as assigned Qualifications: High school
diploma or equivalent (Associate degree preferred) 12 years of
medical office or front desk experience (experience in a physical
therapy or rehab setting is a plus) Proficiency with EMR systems
and Microsoft Office (Word, Excel, Outlook) Excellent
communication, organizational, and customer service skills Ability
to handle confidential information with discretion Positive
attitude and team-oriented mindset Comfortable working in a
clinical environment Hours: Monday 11 to 7 pm Tuesday through
Friday 2 to 7 pm Benefits: Flexible hours or scheduling if
available Opportunities for growth within the clinic
Keywords: Body Harmony Physical Therapy, Sayreville , Office Assistant - Physical Therapy, Administration, Clerical , New York City, New Jersey
