Customer Service Dispatcher Representative
Company: Lee A Archer Jr Red Tail Youth Fly
Location: New Windsor
Posted on: February 16, 2026
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Job Description:
Job Description Job Description By using Flight Schedule Pro,
creates student and instructor flight training schedules in both
part 141 and part 61 operations. Oversees maintenance of aircraft
and schedules services accordingly while maintaining accurate
logbooks. Schedules and manages payments for student written exams
through PSI. Works in Flight Schedule Pro to process billing and
student financial records. Maintains and creates employee and
student profiles in Flight Schedule Pro to include medical
certificates, FAA certificates, drivers license, TSA Security
Authorizations, and Proof of Residency. Coordinate billing for
refueling of aircraft with other FBOs in the northeast region.
Maintains and updates inventory stored at the dispatch office to
include oil, oil filters, magnetos, spark plugs, deicing equipment,
etc. Works in Flight Schedule Pro in the training hub to update
training syllabuses per Jeppesen. Orders and distributes necessary
training materials to students as directed by CFIs and the Chief
Pilot. Updates Garmin GX3 and Garmin GNX 375 databases on Piper
P100i aircraft. Works with Shepherd Aero, Part 141 certificate
holder, to maintain FAA legal requirements for school operations.
Documents included are student training records including
graduation and termination certificates for the Part 141 programs;
Air Agency Certificates, approved training syllabuses for private,
instrument, and commercial; LOAs; etc. Upkeeps the RFA Info email
account and distributes and delegates important information to
upper leadership as necessary. Maintains a Part 61 interest list
for future potential students Maintains a list of inquiries through
the RFA website for potential students, donors, mentors, and
supporters. Tracks fuel receipts and other miscellaneous expenses
and sends them to RFA Accountants. Daily office upkeep such as
taking out garbage, vacuuming, and dusting. Other miscellaneous
tasks as directed by the Operations Manager, Chief Pilot, or
Director.
Keywords: Lee A Archer Jr Red Tail Youth Fly, Sayreville , Customer Service Dispatcher Representative, Administration, Clerical , New Windsor, New Jersey
