Workplace Ambassador

Company: JLL
Location: New York City
Posted on: April 1, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Workplace Ambassador – JLL What this job involves: The Workplace Ambassador delivers exceptional, hospitality-driven experiences to employees, guests, and visitors across JLL's workplace environments. This dynamic role balances reception operations, workplace support, and runner responsibilities to ensure a seamless, welcoming experience from arrival through departure. You will be the face of JLL's Experience Services team, partnering closely with Workplace, Facilities, and other service teams to maintain an organized and efficient environment. What your day-to-day will look like: Greet employees, visitors, and guests warmly and professionally while managing check-in, security badging, and wayfinding processes according to site protocols Conduct regular walkthroughs across assigned floors and sites to ensure workplace areas are stocked, orderly, and aligned with service standards Restock supplies including pantry items, snacks, and copier stations, and support light room resets for meeting and conference spaces Provide flexible reception coverage across multiple sites, responding to incoming calls, messages, and general inquiries while maintaining a polished front desk presence Support mailroom operations during designated hours by organizing and distributing packages, creating shipping labels, and coordinating outgoing mail Submit work orders and communicate maintenance, cleaning, or technical issues to appropriate teams to ensure timely resolution Anticipate needs proactively, build strong working relationships with internal teams, and adapt quickly to changing workplace demands and locations Required Qualifications: 1–3 years of experience in hospitality, customer service, workplace services, or office support roles Demonstrated ability to engage with employees and guests in a friendly, confident, and professional manner Strong organizational and multitasking skills with proven ability to manage shifting daily priorities Working knowledge of Microsoft Office Suite and basic workplace systems Physical ability to remain on your feet for extended periods, walk frequently between locations, and lift 15–30 lbs for routine stocking tasks Reliable, team-oriented, and able to work independently while maintaining composure in fast-paced or high-traffic environments High degree of flexibility to support multiple office locations and adjust schedule or responsibilities as operational demands change Preferred Qualifications: Experience working in a multi-site or campus environment with demonstrated adaptability Familiarity with workplace management systems or visitor management platforms Background in event support or meeting coordination within a corporate setting Basic troubleshooting skills for common office equipment (printers, copiers, conference room technology) Experience collaborating with facilities, security, or building operations teams Location: Morton street, New York, Work Shift: M- F: 9am- 6pm (flexibility required to support changing operational needs) *This role requires flexibility and mobility, with frequent movement between floors, departments, and office locations: Morton street, Hudson and a new location) This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 55,000.00 – 60,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –New York, NY If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, Sayreville , Workplace Ambassador, Administration, Clerical , New York City, New Jersey