Director, Facilities Management Go-to-Market, Americas

Company: Disability Solutions
Location: New Brunswick
Posted on: April 20, 2024

Job Description:

Johnson & Johnson is recruiting for a Director, Facilities Management Go-to-Market, Americas to be located at any J&J location in the Americas (North America or Latin America) . This is a duration-based role that will end in December 2026. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at J&J's Engineering & Property Services (E&PS) organization provides end to end leadership and management of J&J's global building footprint, with a significant influence across the J&J Enterprise. The people of E&PS share the ability and responsibility to plan, design, build, and run a future footprint with one common goal: enable growth for Innovative Medicine and Med Tech. E&PS provides innovative workplaces where employees can collaborate and grow by delivering flexible site solutions which enable our business to best serve our customers, patients, and the global community. We are enabling Johnson and Johnson by literally building the future. As an integral leader within E&PS Facilities Management (FM) organization, the individual will lead the Global Target Operating Model initiative as part of the broader transformation scope. Collaborating closely with the Senior Director of FM Strategy and E&PS Regional leads, this role demands a multifaceted blend of strategic foresight and domain expertise. The role will champion the development and execution of an innovative, future-focused operating model for an internal FM organization and strategic partnership scope, to deliver an estimated $30 - 50M in cumulative benefits over 5 years. This role demands a wide-ranging allocation of time and resources, adapting to different phases of the program and requirements across: program management, operational innovation, and strategic implementation In this high-impact position, the Director will quickly adapt a comprehensive understanding of the 'as-is' FM global organization and its operational framework. They will work in conjunction with key function leaders in the 'Co-design' phase to develop a 'To-Be' design that cultivates improved and enhanced operational methodologies, governance standards, along with performance and critical metric driven insights, thereby elevating organizational efficiency and effectiveness. As the program evolves to deployment phase the role assumes accountability for steering the successful execution of the transformation within the AMERICA'S and delivering circa $15 - 25MM cumulative benefits over 5 years within the region. Working directly with the Senior Director of FM Strategy and Regional FM teams the individual will own execution and proficiently act as the champion for change across the regional organization. Key Responsibilities: Target Operating model Develop GTM scope and SLA's including those services performed on behalf of internal enabling functions. Development of a revised services specification document for inclusion within bid documentation. Undertake deep dive on current operating model, design out non-value add processes, remove duplicity, and streamline governance model. Design Employee and workplace experience improvement through the use of improved technology and site service delivery, embed associated performance metrics with strategic partner performance indicators. Where necessary revise standards, RACI and Governance structure to align to revised operating model along with developing associated change readiness strategy, communication and training module's Leading change and building influence is critical in the design phase and will focus on the development of operational readiness and deployment strategies, change readiness and training modules, Pro-actively input into Go-To-Market and solutioning processes, notably by assessing and articulating key regional nuances impacting e.g. supplier bid, scope and selection activities Design and deployment of operational readiness plan ensuring markets are ready to implement process, systems, and other operating model change requirements. Regional deployment accountability Design, implement and drive deployment of program across region to ensuring there is limited disruption to business as usual. Pro-actively lead and raise issues to the Regional FM Lead and Senior Director FM Strategy. Develop and delivery of innovative Training & Development packages to prepare J&J employees on the impact of the new service solution, covering but not exhaustive to: standard operating procedures, ways of working, systems and processes, governance / key points of contract. Drive and establish deployment success measures, critical metrics, and governance structures. Own tracking and reporting for the region. Proactively set-up and maintain mechanisms to triage/problem solve during the initial phase post implementation. Other Duties Leverage domain expertise to help influence key decision-making groups towards desired program/stream outcomes and stay actively engaged in feeding progress updates and stream specific communications to the central PMO function.

Keywords: Disability Solutions, Sayreville , Director, Facilities Management Go-to-Market, Americas, Executive , New Brunswick, New Jersey