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Parts and Technical Services Supervisor - Direct Hire, Somerset, NJ

Company: Kelly Services
Location: Sayreville
Posted on: April 9, 2021

Job Description:

Parts and Technical Services Supervisor - Direct Hire, Somerset, NJOur valued client located in Somerset, NJ is the world leader in Salon and Spa Design, Salon Equipment Manufacturing and Dental Equipment Manufacturing.-- They are currently seeking an experience Parts & Technical Services Supervisor to join their growing team.-- This role is a permanent direct hire opportunity, with a generous salary range dependent upon experience.-- The hour for this opportunity are 8am - 5pm, and the client offers a generous benefits package as well.This role reports to the Production Manager and is responsible for managing the technical helpdesk for the Beauty department, managing the parts area including inventory for beauty, shipping and repair, tracking shipping of parts for customers, and managing in house testing, repairs, and returns of beauty components, in addition to repairs in the field.Job Duties and Responsibilities:

  • Utilizing technical parts knowledge to help the team asses any customer issues and needs
  • Overseeing and assessing Beauty Parts and Technical Services staff activities and providing them with regular performance-related feedback.
  • Strategizing and monitoring daily activities of the technical business operation.
  • Training staff in areas of technical customer service and company policies.
  • Provides the best technical support, customer service, shipping, and repairs
  • In house, manages the beauty parts and technical service areas by:
  • Troubleshooting / Parts replacement recommendations
  • Provide part numbers / Provide installation information
  • Provide other information as needed for Beauty customers
    • Manage in house testing and repairs with Beauty CS Department
    • Ensure all estimates for the repairs are completed and faxed or e-mailed to the customer--
    • Ensure all personnel have the correct status of any repairs--
    • Ensure all repairs are completed and the equipment is returned to the customer
    • In the field:
    • Provide technical support for beauty chairs, shampoo units, processors
    • Assist Dealers and end-users with installation and operation of beauty-- -- -- -- -- -- equipment
    • Assist Dealers with correct parts / part numbers for beauty equipment
    • Work to troubleshoot and repair products in house and at customer locations as needed
    • Educate customers on Takara Belmont equipmentQualifications:
      • Knowledge of general mechanics and electronics--
      • Knowledge of Personal Computers
      • Extensive experience in Technical and Customer Service
      • Some experience in mechanics, electronics** Email resumes to for immediate consideration **Why Kelly--?As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Sayreville , Parts and Technical Services Supervisor - Direct Hire, Somerset, NJ, Other , Sayreville, New Jersey

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