Patient Care Coordinator
Company: Total Recovery Physical Therapy P.C.
Location: Little Falls
Posted on: February 17, 2026
|
|
|
Job Description:
Job Description Job Description Join Our Healing Team at Total
Recovery PT! Patient Care Coordinator (PCC) Total Recovery Physical
Therapy – Little Falls, NJ This is NOT a front-desk job. This is a
leadership role in patient experience. At Total Recovery PT , we
don’t do average care—and we don’t hire average people. We are a
high-performance, patient-centered physical therapy practice
looking for a Patient Care Coordinator who takes ownership, thrives
on responsibility, and understands that details matter . If you are
highly organized, dependable, and take pride in doing things the
right way , keep reading. Who We Are Total Recovery PT is built on
results, relationships, and standards . Our patients trust us with
their health. Our clinicians rely on our systems. Our PCCs are the
glue that holds it all together. This role is for someone who:
Shows up early, prepared, and locked in Communicates clearly and
professionally Takes responsibility instead of making excuses Cares
deeply about patient experience and outcomes Wants to grow, learn,
and lead over time About the Role: We are hiring a Patient Care
Coordinator for 40 hours per week , Monday–Friday. You will be the
first and last impression of our practice. Your responsibilities
include: Creating a world-class patient experience from first call
to discharge Confidently communicating with patients in person, by
phone, and by text Scheduling appointments accurately and
efficiently Managing patient accounts, payments, and authorizations
with precision Keeping the clinic organized, professional, and
running on time Supporting the clinical team through strong systems
and follow-through What We’re Looking For: We are not looking for
someone who just wants a job. We are looking for someone who: Is
extremely detail-oriented and organized Has a strong work ethic and
personal accountability Learns quickly and follows systems
consistently Can handle pressure, multitask, and stay calm Brings
positive energy without needing constant supervision Experience in
healthcare, front desk, or customer service is a plus—but
character, attitude, and work ethic matter more than experience .
Why Work at Total Recovery PT? Be part of a high-standard,
growth-oriented team Make a real impact on patients’ lives every
single day Learn valuable skills in healthcare operations and
leadership Opportunity for advancement for the right person A
culture that values excellence, consistency, and ownership Sound
Like You? If you take pride in your work, care deeply about people,
and want to be part of something bigger than just a job , we want
to hear from you. Apply today and tell us why you’d be a great fit
for Total Recovery PT. Job Type: Full-time Pay: $18 - $23 per hour
Education: High school or equivalent (Preferred) Experience:
Customer service: 1 year (Preferred) Medical terminology: 1 year
(Preferred) Computer skills: 1 year (Required) Compensation: $18 -
$23 hourly Responsibilities: Coordinate patient appointments,
including scheduling, rescheduling, and cancellations. Ensure
accurate and timely documentation of patient information in
electronic health records. Communicate effectively with patients
regarding their treatment plans and progress updates. Collaborate
with healthcare providers and insurance companies to verify
coverage and obtain authorizations. Assist in maintaining a clean
and organized office environment to provide a welcoming patient
experience. Qualifications: Detail-oriented and highly organized ,
with the ability to handle multiple tasks and priorities in a
fast-paced environment. Exceptional customer service skills ; warm,
personable, and approachable demeanor when interacting with
patients. Strong work ethic and a “yes” mentality, consistently
going above and beyond the company standard to meet the needs of
patients and the team. Motivated, driven, and adaptable , with a
genuine passion for helping people and supporting their wellness
journey. Quick learner and humble attitude , open to receiving
feedback and continuously improving. Reliable and punctual ,
ensuring consistency in patient care and clinic operations.
Positive and team-oriented , creating a fun, supportive, and
encouraging environment for both patients and coworkers. About
Company Join the 1 Physical Therapy Practice in Little Falls, NJ!
Total Recovery Physical Therapy, P.C. is not your average clinic —
we’re a fast-growing, privately owned practice, and we’re on a
mission to deliver life-changing results to our patients every day
. At Total Recovery PT , our focus is on creating exceptional
patient outcomes in a vibrant, positive, and high-energy
environment. We believe when patients feel the difference , they
become raving fans — and that’s exactly what’s fueled our explosive
growth and 5-star Google reputation. No Corporate Red Tape We’re
proudly independent , which means: No micromanagement No
cookie-cutter care Giving you the tools, mentorship, and time to do
it right Why You’ll Love Working Here You’ll be surrounded by a
tight-knit, supportive team that’s serious about results — and
having fun while doing it We’ve built a strong local reputation as
THE go-to PT clinic in the area — and our patients love us for it
Apply now and be part of something exceptional.
Keywords: Total Recovery Physical Therapy P.C., Sayreville , Patient Care Coordinator, Healthcare , Little Falls, New Jersey
